1. What products does CosmeticsDiary.pk offer?
CosmeticsDiary.pk offers a wide range of beauty and skincare products, including makeup, lipsticks, foundations, eyeshadows, skincare essentials, and more from both local and international brands.
2. Are the products on CosmeticsDiary.pk authentic?
Yes, we guarantee 100% authenticity for all products sold on CosmeticsDiary.pk. We source directly from trusted suppliers and brands to ensure quality and reliability.
3. Do you offer international brands?
Yes, we carry a variety of international brands alongside local favorites. Check out our catalog for the latest global trends in beauty and skincare.
4. What payment methods are accepted?
We currently accept Cash on Delivery (COD) and Bank Transfer. For Bank Transfer, our account details are shared after you place your order. Approved refunds can be sent by bank transfer, Easypaisa, JazzCash or Raast ID.
5. How long does delivery take?
Delivery times vary depending on your location. Typically, orders are delivered within 3-7 business days within Pakistan. You can track your order through our website.
6. Do you offer a return or exchange policy?
Yes, we have a hassle-free return and exchange policy for unused and unopened products within 7 days of delivery. Please refer to our Returns & Exchanges page for more details.
7. Can I find vegan or cruelty-free products on CosmeticsDiary.pk?
Yes! Many of the brands we carry offer vegan and cruelty-free products. Each product's description mentions this where it applies, and our support team is happy to help you find the right options. Just call or WhatsApp us on +92 302 8088333.
8. How do I choose the right shade for foundation or lipstick?
We provide detailed product descriptions, shade guides, and swatches to help you make the best choice. You can also reach out to our customer support team for personalized recommendations.
9. Do you offer discounts or promotions?
Yes, we regularly run promotions, discounts, and seasonal sales. Subscribe to our newsletter or follow us on social media to stay updated on the latest deals.
10. How can I contact customer support?
You can reach our customer support team via email at hello@cosmeticsdiary.pk, through our website’s live chat feature, or by calling our helpline at +92-302-8088333. Our helpline is available from Monday to Saturday, 11:00 AM to 8:00 PM. We’re here to assist you with any queries or concerns.
For Queries:
Call us at: +92 302 8088333
Email: hello@cosmeticsdiary.pk
Working Hours: 11:00AM to 08:00 PM (Monday - Saturday)
WhatsApp Now: +92 302 8088333
Facebook: Cosmetics Diary
Instagram: @cosmeticsdiary.pk