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Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
if you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Description
Hydrate + Smooth
A “U Zone” and “T Zone” cream that tends to your skin’s year-round, ever-changing moisturizing needs for a youthful, nourished glow.
*Suggested application: Use the blue gel-type cream for your T Zone and the white thicker cream on your U Zone
Details
Depending on a variety of factors such as climate and the condition of our body, our skin type is ever-changing. With this in mind, we wondered if there was any way we could create a facial cream that could address this concern while making our skincare routines an interactive and personalized experience. We came up with two keywords that later became the backbone of our brainstorming sessions: balanced skin and self clinic. Our Cera-Heart My Type Duo Cream is just that—a duo cream that allows us to customize our skincare routine based on how our skin looks and feels to create a unique “my type” routine for healthy and happy skin always.
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Skin Type
Any, combination
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Skin Concern
Dry skin, uneven texture
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Skin Feel
Hydrating, lightweight
HOW TO USE
Step 1.
Use the provided spatula to scoop the desired amount of cream
Step 2.
Apply the blue T zone cream on oily areas; apply the white U zone cream on dry areas; combine for areas needing moisture and hydration