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Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
if you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Description
A revitalising face serum formulated with Ginseng Root Water (63%) and Snail Secretion Filtrate (3%) to restore vitality, elasticity, and moisture to dull, tired skin. Inspired by traditional Korean Hanbang medicine, this serum deeply hydrates and helps protect and repair damaged skin.
Key Ingredients
- Ginseng Root Water 63% — rich in saponin; quickly supplies moisture deep into the skin and maintains it long-term for healthy, firm skin. Inspired by the traditional Joseon Dynasty beauty ritual of ginseng decoction bathing.
- Snail Mucin 3% — filtered and purified snail secretion filtrate; helps protect and repair damaged skin. Also contains Centella Asiatica Extract, Mushroom Extract, and Panax Ginseng Root Extract.
Key Benefits
- Boosts skin elasticity and firmness
- Deeply moisturises and rejuvenates dull, tired skin
- Helps protect and repair damaged skin barrier
- Leaves skin looking youthful and vibrant
How to Use
After cleansing and toning, apply a few drops to the face and gently pat until fully absorbed. Follow with moisturiser.

