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Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
if you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Description
DESCRIPTION
An AHA and salicylic acid clay mask that visibly diminishes and deeply purifies pores while controlling surface oil up to 8 hours.*
DETAILS
Inspired by the “cold plunge” part of a Scandinavian sauna cycle, this cooling clay mask detoxifies, controls surface oil and reduces the look of pores. The innovative formula harnesses the power of alpine willowherb and snow lotus—antioxidant-rich botanicals that have adapted to thrive in extreme cold—to soothe, mattify and refine pores. Add cool water, and the turquoise purifying mask “thaws” into a luxurious lather that sweeps away excess oil and impurities. With AHA and BHA, the clay mask unveils dramatically improved skin texture. Balance is restored as Green Fusion Complex and neem seed oil help replenish the skin and you see a refreshed, refined and purified Ole Glow.
HOW TO
Apply an even layer to clean, dry face. Leave on for 15 minutes. Add cool water to lather and rinse off. Follow with a toner, serum or moisturizer of your choice. Use 2-3 times per week. For external use only. Use as directed. Avoid eye area. In case of contact with eyes, rinse immediately. This product contains active ingredients; we suggest testing a small amount on forearm.
Sunburn Alert: This product contains an alpha hydroxy acid (AHA) that may increase your skin's sensitivity to the sun and particularly the possibility of sunburn. Use a sunscreen, wear protective clothing, and limit sun exposure while using this product for a week afterward.